OpenAI API

API at OpenAI

Incident · 2 h 5 min

OpenAI reported errors processing large PDFs in the Responses API for about 2 hours

Some requests with large PDFs to the Responses API returned errors, which OpenAI marked as degraded performance for the OpenAI API. It's resolved.

Who is affected:
People using OpenAI API while it lasted.
What to do:
Retry any request that failed during the incident.

Source

"Errors processing large PDFs in the Responses API"

OpenAI Status incident page

Published

Open the sourcestatus.openai.com

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